Delivery information
Delivery schedule:
We try to process all orders, where possible, within 24 hours. Whilst most items will be despatched within one working day, please allow 3-5 days for delivery within the UK. 5-7 days for Europe and 7-14 days Rest of World.
Packaging:
At Ichnos Sports, we want you to receive your purchase in the same great condition it left us. We use only good quality, new materials for packaging and take great care to insure that happens. We too buy online and can assure you NO ONE takes better care of your purchases. In the unlikely event that an item should arrive damaged due to our negligence, simply return the item and a replacement will be mailed out within one working day from receipt of return, free of any charge.
If a buyer requires enhanced insurance, Special Delivery or an expedited service, please email the above for a quote BEFORE placing your order.
Please email Ichnos Sports for a quote if the postage charge does not appear on your order.
Customs & Duty:
All items are shipped from the United Kingdom and may incur duty and other charges when reaching other countries. Any duty, clearance, tax or carrier charges must be borne by the recipient and we will not accept liability for any such costs.
We are unable to advise what the thresholds and rates are for other countries as these are determined by the respective governments and can vary significantly between countries and even items. If upon delivery, there are any additional charges due our carrier will contact you to arrange payment.